Frequently asked questions
Will they fit my face?
Yes. EYEKØNIK frames are designed for balance and inclusive sizing, designed to complement a wide range of face shapes comfortably.
You can find all detailed dimensions available on every product page.
Can I track my order?
Yes, of course!
From the start that your order is processed you will receive a confirmation email followed by a notification email to inform you that your item has been dispatched.
In this email, you will find your tracking number.
What is your refund policy?
We offer full refunds if you change your mind.
All original packaging must be returned with the goods in order to receive a full refund.Your item must show no sign of use or wear.
For more information read our Refund Policy.
Can i change or cancel my order?
We are unable to change or cancel orders as they're processed and dispatched by our warehouse instantly.
If you ordered an item that you wish to return, you can simply request a refund via our refund page.
Please follow the steps in our Refund Policy.
How long does shipping take?
Orders placed before 22:45 on business days will be dispatched the next day. Shipping times typically range from 5-7 business days, depending on the destination.